How to open a checking account at ING DIRECT?

ING DIRECT (Canada) was re-branded (renamed) as Tangerine as of Tuesday April 8th, 2014.

For instructions about how to open a checking account at Tangerine go to the following up-to-date article: How to open a checking account at Tangerine?

Tangerine kept most of the things from ING DIRECT. In their own words: “We’re changing our name, but we’ll never change who we are”. From the customer’s perspective, it was mainly about changes in the names of the services (products) provided and the organization itself.

Here is a summary of the name changes (old account names to the left and the new names to the right of the -> symbol):
  • THRiVE Checking Account -> Tangerine Checking Account.
  • Investment Savings Account (ISA)  -> Tangerine Savings Account.
  • unmortgage ->Tangerine Mortgage.
  • ING DIRECT Streetwise Portfolio ->Tangerine Investment Funds.
  • Streetwise Balanced Income Portfolio ->Tangerine Balanced Income Portfolio
  • Streetwise Balanced Portfolio ->Tangerine Balanced Portfolio.
  • Streetwise Balanced Growth Portfolio -> Tangerine Balanced Growth Portfolio.
  • Streetwise Equity Growth Portfolio -> Tangerine Equity Growth Portfolio.
The only real change I see as a customer, is the about the access to ATM machines. In the times of  ING DIRECT, THE EXCHANGE  Network was used for free. This will continue to be free until September 30th, 2014. After this date, you won’t be able to access ATM machines THE EXCHANGE  Network for free. This will impact some people I guess.

Instead you could use the Scotiabank ABM Network (containing nearly 4000 machines) and the Tangerine ABMs (which allow you to withdraw US dollars) for free.

Tangerine (formerly ING DIRECT) is a great banking alternative to the traditional ones (RBC, TD, Scotiabank…).

With Tangerine (formerly ING DIRECT), you don’t pay monthly fees, you get interest even on your checking account…You won’t be disappointed. My advice: switch to Tangerine. For details click the following link: How to open a checking account at Tangerine?


  1. How do I initial deposit cheque payable to myself when I don't have account or a check book?

    1. I don’t think you can open an account in Ing Direct if you cannot provide an initial deposit cheque from another financial institution.